
Faqs
We have tried to answer all the faqs here. For any other doubts, get in touch with us.
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Can I edit my order?
You cannot edit your order once it is placed. Try contacting us at 8446767071 and we will try our best to accommodate your request.
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Can I cancel my order?
We will do our best to accommodate your request if the order is not placed to the homemaker. Please note that we will have a right to charge a cancellation fee up to full order value to compensate our homemaker's efforts and delivery partners if your order has been confirmed.
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Can I order from any location?
Currently, we deliver only in Aundh, Baner, Pashan and Balewadi area of Pune. If you have a bulk requirement from any other area of Pune then contact us on 8446767071. We will try our best to accommodate your request.
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Can I order from more than one homemakers in one single order?
We currently do not support this functionality. However, you can place different orders for individual items from different homemakers.
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Can I order in bulk?
If you have bulk orders then please contact us on 8446767071 2 days prior to the event. We will accommodate your request after consulting with our homemakers. For urgent bulk orders, we will try our best to fulfill your order.
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Can I order in advance?
Be a subscription customer to order in advance. Enroll to one of our subscription plans.
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How long do you take to deliver?
We deliver within 30 minutes usually but this might differ due to unavoidable circumstances.
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What are your delivery hours?
We deliver lunch from 12 noon to 3 pm and dinner from 8 pm to 11 pm.
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Do you charge for delivery?
We charge a nominal fee of Rs. 10 for delivery. This is included in the price displayed on our menu page.
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Can I change my address/number?
Any major change in delivery address is not possible after you have placed an order with us. However, slight modifications like changing the flat number, street name, landmark etc. are allowed. You can add a new delivery address at any other time.
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Can I pay cash once food is delivered?
Yes, you can opt for Cash on Delivery option. Please tender exact change to the delivery executive.
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What payment options do you have?
We have cash on Delivery and Paytm as our payment methods.
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Do I have to pay before or after if I choose a subscription plan?
You have to pay upfront if you want to choose a subscription plan.